The World’s leading End to End Unmanned AI based Space Solution

Immense Cost-Efficiency, Superior Safety & Stability, and Skyrocketing Business Opportunities Await!

Winner of Best Mobile Innovation for Digital Life at MWC's GLOMO Awards

Struggling with managing your spaces?

It's tough dealing with many spaces, especially if they're far apart.

“Setting up numerous devices at various locations daily was a real chore.”
Home Sharing service
“The round-the-clock operation and manual management
meant we always needed staff on hand.”
Indoor Golf / Golfers
“Since customers couldn't come and go freely, we had to keep making reservations, personally open the door for them, and tracking who came in or out was a struggle.”
Unmanned Store / Apartmentary

What is Space Automation?

Space Automation involves the implementation of automated systems and technologies to operate and manage spaces such as office spaces or retail stores without human presence. This may include self-service kiosks for tasks like check-ins or information retrieval, automated checkouts for seamless transactions.

Rakuten NEO

An effective way to manage unmanned workplace spaces is via AI-based space operation automation technology.

With Rakuten NEO, a single person can easily manage multiple sites
without replacing existing appliances already installed. Creating automated sites is possible for a mere one-tenth the cost of what other companies typically spend.

Enhanced efficiency following the implementation of Rakuten NEO

Decrease in operational expenses: 40%
Increase in operational revenue: 33%
Average payback period: 2 months

Source: Analysis results of our company's operating costs over one year compared to competitors

Intuitive features that anyone can use. All features of Rakuten NEO are simple and easy to use, allowing anyone to master them.

FEATURE 01
Automation of Offline Space Management
From the environment automatically managed by AI, to the lights controlled remotely, also the detection of emergency situations such as water leaks. Rakuten NEO checks and manages the status of your space in real time.
FEATURE 02
Data based Offline Business Management
From first-time visitors to frequent customers, and from shop customers to tenants, Rakuten NEO helps you conduct effective CRM marketing by analyzing visit cycles.
FEATURE 03
Remotely Access System Management
By introducing Rakuten NEO, you can remotely grant and revoke access permissions for users.
There is no need to make appointments with users or manage card keys yourself.
- Permanent Access
- Temporary Access
- Space Reservation

Adoptable Spaces

Rakuten NEO can support various business cases.
Depending on your needs, we can provide a complete solution or customize which features suitable for your needs.

Unmanned Store

With Rakuten NEO, whole space could be controlled at once.

Entrance / Exit management
- We provide a QR code-based solution, allowing users to access using just their smartphone.
- By providing a site access control application, site managers can remotely open the door for visitors.
- We provide a contactless invitation tool that enables administrators to give visitors a single-use access code.
- We support walk-in customers by directly issuing QR codes so they can browse.
In-store management
- Welcome signage is displayed when a reserved user enters.
- If there is an entry reservation, AI suggests the optimal reservation slot and responds.
- If there is a reservation, AI operates various facilities before the reservation time to create the best environmental conditions at the time of the user's visit.(Example - the air conditioner turns on 30 minutes before the reservation, and the diffuser turns on 5 minutes before the reservation)
- AI determines whether a person is present or not, and autonomously controls the power.
- AI autonomously adjusts internal environmental settings by referring to the external weather conditions.
- It monitors and reports managed space parameters including temperature, humidity, fine dust, and CO2 concentration.
- AI learns user's movements to check for unauthorized entry and sends alerts to space administrators.
- Supports QR code-based cashless payment integration.
Back office side store management
- You can check sales performance by branch by analyzing customer visit frequency/stay time.
- You can check your customers’ cashless payment status and check sales performance by branch.
- Based on the customer's visit frequency, stay time, and number of visits, marketing and sales teams can conduct promotional campaigns, automatically sending messages via email or text, or scheduling them manually.

Adoption Merits

One-Stop service reduces time and costs
We provide one-stop space management solutions. This will lead to a reduction in the installation and maintenance costs associated with introducing multiple systems.
Safe and Secure Space Management
By verifying identity and controlling entry using a high-performance facial recognition system, store visit records are obtained and safe and secure store operations are realized.
Expanded business hours
By eliminating manual customer support, business hours can be expanded without increasing personnel costs.