AI-Powered
Store Operations Optimization

Rakuten NEO – an all-in-one solution powered by AI and IoT
for access, security, energy, and payments management.

Struggling to manage your spaces?

Managing multiple locations with limited staff and resources can be challenging. When your facilities are spread across regions, keeping track of each site becomes a time-consuming task.

Visiting every location to oversee operations takes time, and responding quickly when issues arise is often difficult.
Facilities operate 24/7, yet energy is wasted during off-peak hours, and staffing costs remain high.
Separate systems for membership, access, payment and operations make management complex and inefficient.

Rakuten NEO supports automated store operations and addresses operational challenges.

Rakuten NEO is an unmanned space management solution that integrates all the functions necessary for store operations—including reservations, entry/exit, payments, power monitoring, and security—into one platform.

Through the automation of space management with AI and IoT, it improves operational efficiency while achieving both streamlined operations with minimal staff and cost reduction.

Additionally, it can be flexibly customized to match the type and needs of each store, supporting smart operations across various spaces such as fitness centers, offices, hotels, and unmanned retail stores.

Rakuten NEO enables a single operator to efficiently manage multiple locations.
It integrates seamlessly with existing equipment and significantly reduces operational workload.
Customers have reported lower management effort while maintaining high-quality operations across their spaces.

Enhanced efficiency following the implementation of Rakuten NEO

Decrease in operational expenses: 40%
Increase in operational revenue: 33%
Average payback period: 2 months

Source: Analysis results of our company's operating costs over one year compared to competitors

Core functions for space operations, unified.

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Membership & Booking Management
Unify membership, booking and payments in a single platform, significantly reducing operational workload.
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Access Control
QR-based access control provides safe and reliable entry management even in unmanned operations.
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AI Space Management (Automation)
Using AI camera-based sensing, the system automatically controls lighting, HVAC and humidity, detects risks such as leaks or falls and sends timely alerts.

It also monitors occupancy and cleanliness, providing real-time notifications that support efficient operations.
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Business Insights
Visualize sales and usage data to gain actionable insights, enabling faster and more accurate operational decisions.

Meet Rakuten NEO

Key Benefits

Unmanned Operations
AI-powered automation enables unmanned operation from QR access to anomaly detection and device control. A single operator can efficiently manage multiple locations.
Cost & Energy Optimization
AI automatically optimizes power and HVAC usage to reduce waste. Existing devices can be reused, allowing operational costs to be significantly reduced with minimal additional investment.
Unified Dashboard
Reservations, access, payments, membership, space control and security are all managed in a single dashboard, making operations much simpler.